These 7 phrases can help you sound more powerful at work
Three communication experts share the language swaps they
recommend if you want to speak clearly and powerfully.
3
MINUTE READ
Good leaders spend a
fair amount of time refining their communication style. After all, good
communication skills are not only among the most in-demand soft skills; they’re
also essential for fostering strong relationships with team members, being a
more effective negotiator, and being able to motivate people.
So, the words you use
matter. And simple verbal habits or tics can actually get in the way of clear
communication. But some of the things we say can improve how we are perceived
as well. Saying “sorry” too much and
for the wrong reasons might undermine how confident you appear. Shifting your
response from “sorry for the delay” to “thanks for your patience” strikes a
more positive tone, too.
Another example that
we’ve covered before at Fast Company is the word “but,” which
can seem like you’re negating the point of the person with whom you’re
speaking. Instead, try substituting “and,” which invites further conversation.
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