Value as Draft and More ..

Saya tidak bisa menyembunyikan bangga ketika Manager saya melaporkan bahwa kami telah berhasil mengintegrasikan layanan digital dan otomatisasi di beberapa divisi perusahaan. Ini merupak an langkah maju yang signifikan dalam meningkatkan efisiensi dan kualitas pelayanan kami.

Namun, pertemuan saya dengan salah satu pelanggan terbaik kami beberapa hari lalu membuat saya terkejut. Pelanggan tersebut menyampaikan keluhan yang sama seperti tahun lalu, yang belum juga terselesaikan. Lebih parahnya lagi, jawaban yang diberikan oleh sistem kami ternyata hanya jawaban otomatis yang tidak memecahkan masalah.

Saya merasa malu ketika pelanggan tersebut menunjukkan bukti-bukti tanggapan yang sama dari kami, bahkan sampai 10 nomor antrian yang belum diikuti. Dia bertanya, "Apakah kalian hanya bermain-main atau benar-benar ingin memecahkan masalah?"

Wajah saya memerah. Saya sadar bahwa kami telah salah mengartikan kemajuan teknologi. Kami fokus pada otomatisasi, tetapi melupakan esensi pelayanan yang sebenarnya. Saya berjanji pada diri sendiri untuk memperbaiki hal ini dan memastikan bahwa kami benar-benar mendengarkan dan memecahkan masalah pelanggan kami.

10 Ways Your Blog Can Provide Real Value to You, Your Organization and Your Brand from Rob Cottingham

Hey peeps! Feeling the chill vibes and ready to share some good times with your crew? Let's ditch the screens and crank up the cozy factor with these simple ideas that take relaxation anywhere: Nature Nosh: Whip up a picnic basket of finger foods like mini wraps, hummus and veggie sticks, or cheesy quesadillas. Find a sunny spot in the park, spread out a blanket, and enjoy nature's soundtrack while you munch. Don't forget a thermos of warm cocoa for extra snuggles! Creative Capers: Pack a mini art kit with pens, paper, and maybe some travel paints. Challenge yourselves to sketch the scenery, write silly poems about each other, or draw portraits blindfolded for hilarious results. Unleash your inner artist and embrace the laughs! Story Swap Shop: Everyone bring a book they love or a cool story they've been writing. Cozy up under a blanket fort (indoors or out!), take turns reading aloud, and let your imaginations soar. Bonus points for dramatic accents and silly voices! Board Game Bonanza: Dust off those classic board games or break out a new deck of cards. Challenge your friends to a friendly (or not-so-friendly) battle of Monopoly, UNO, or Charades. Laughter guaranteed, competitiveness optional! Stargazing Soiree: Find a dark spot away from city lights and gaze at the constellations. Download a stargazing app, bring a phone with night vision mode, or just lie back and point out shapes in the sky. Make up stories about the stars and share wishes on shooting stars. Music Mixtape Magic: Everyone curate a short playlist of their favorite chill tunes. Share the tracks, build the ultimate relaxation mix, and let the music wash over you as you chat, joke, or just soak in the good vibes. Remember, the best moments are often the simplest. Whether you're in the park, cuddled up at home, or even waiting for a train, these ideas are all about connecting with your friends and enjoying the present moment. So grab your essentials, pick your relaxation adventure, and get ready for some good times with your besties! Feel free to mix and match these ideas, add your own twists, and most importantly, have fun! Relaxation should be a shared adventure, so get creative and make it your own. Happy chilling